Privacy Policy

Last updated: June 29, 2026

1. Introduction

Welcome to JourneyForge ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, web application, and any related services (collectively, the "Service").

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

Information you provide directly:

  • Account registration data (email address, password)
  • Display name and profile information
  • Character customization data (name, appearance, stats)
  • In-app purchase and payment information (processed securely by third-party payment processors; we do not store full card details)
  • Communications you send us (support requests, feedback)

Information collected automatically:

  • Device type, operating system, and version
  • IP address and approximate geographic location
  • App usage data, session length, and feature interactions
  • Crash reports and diagnostic data
  • Unique device identifiers

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Provide, operate, and improve the Service
  • Process in-app purchases and prevent fraud
  • Personalize your gameplay experience
  • Send transactional emails (account verification, password resets)
  • Respond to your support inquiries
  • Monitor for abuse, cheating, or violations of our Terms
  • Comply with legal obligations

We do not sell your personal information to third parties.

4. Sharing of Information

We may share your information with:

  • Service providers: Third-party vendors who assist us in operating the Service (e.g., hosting, analytics, payment processing, email delivery). These parties are contractually obligated to protect your data.
  • Leaderboard data: Your in-game character name and score may be visible to other players on public leaderboards.
  • Legal authorities: When required by law, court order, or to protect the rights, property, or safety of JourneyForge, our users, or the public.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.

6. Children's Privacy

The Service is not directed to children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages. If we become aware that we have collected such information, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability (receive your data in a structured, machine-readable format)
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at the address below.

8. Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links and Services

The Service may contain links to third-party websites or integrate third-party services (such as Apple Game Center, Google Play Games, or Steam). This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure that such transfers comply with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy in the app or by email. Your continued use of the Service after changes take effect constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

JourneyForge

Email: privacy@jnfrg.com

Want to delete your account or data? Submit a request: